From the time that Ontario declared a state of emergency, Southlake has redeployed enthusiastic staff, constructed screening centres (drive-through assessment centre and community-donated screening tents), communicated openly with our people and our community (multimedia messages, daily virtual town-hall meetings with President & CEO Arden Krystal), implemented digital communication tools (first hospital in Canada to implement AngelEye). We've suffered exhaustion. We've grieved alongside loved ones. We've comforted our friends and colleagues. We've celebrated the pride of graduations. We've cheered on the triumph of our recovered patients. We've welcomed the outpouring of community support in the form of parades and generously donated food and supplies. We've laughed, we've cried, and we've danced. Throughout these experiences, we rose to the occasion. Through it all, we stayed By Your Side.