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York Region opens COVID-19 Voluntary Isolation Centre

Newmarket – The Regional Municipality of York today opened a Voluntary Isolation Centre to ensure self-isolation is easier for residents who may be facing complex barriers.

Operated by the Canadian Red Cross on behalf of York Region, the Voluntary Isolation Centre offers a safe, comfortable, temporary and private hotel room free of charge.

Eligible residents can rest and recover without worrying about spreading COVID-19 to their family, loved ones, roommates or others. All guests receive onsite supports and services including daily meals and snacks, Wi-Fi and cable service for up to 14 days at no cost.

“Made possible through funding from the Ontario government, the voluntary isolation centre will help remove some of the barriers to self-isolation,” said York Region Chairman and CEO Wayne Emmerson. “During these challenging times our top priority has always been, and will remain, the health and safety of those who call York Region home.”

York Region will connect eligible residents to available services and emergency financial assistance supports to cover rent, utilities and food so they can take the necessary time off work to self-isolate at the centre or at home.

“We know close contact continues to drive the spread of COVID-19 in York Region,” said Dr. Karim Kurji, York Region’s Medical Officer of Health. “Every person who self-isolates at the York Region Voluntary Isolation Centre or at home is doing their part to help stop the spread of COVID-19 in the community and prevent our health-care system from becoming overwhelmed.”

York Region received funding to operate the Voluntary Isolation Centre and provide emergency financial supports through the Province’s High Priority Communities Strategy. York Region is one of several regions in Ontario to open an isolation centre recently.

“Ontario is proud to be investing up to $42 million in COVID-19 isolation centres across the province that provide a range of wraparound supports and services, including meals, security, transportation and links to health and social services,” said Steve Clark, Ontario’s Minister of Municipal Affairs and Housing. “This new centre in York Region will help people self-isolate to keep their families and communities safe.”

York Region encourages anyone who has symptoms of COVID-19 or has been exposed to someone with COVID-19 to visit an assessment centre to get tested. If you are unsure if you need to self-isolate or get tested, please contact York Region Public Health at 1-800-361-5653.

For eligibility and more information, call Access York at 1-877-464-9675 ext. 72500, email or visit

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